INDUSTRY:
Public Transport
CLIENT:
Tata Smart City Mobility Solutions Ltd
YEAR:
2025
EXPERIENCE:
UI UX Design
about.
The Driver Companion App is an integral part of a holistic Smart City Mobility Solution, designed to empower drivers with real-time access to their duty schedules, trip details, and instant support throughout their journeys. This app serves as a digital co-pilot, enhancing driver efficiency, safety, and communication with the central operations system. Whether on or off duty, drivers can easily manage assignments, receive route updates, report issues, and request immediate assistance — all from a user-friendly interface tailored for urban mobility needs.
challenge.
Key issues affecting business goals—minimizing KM loss, improving operational efficiency, and reducing revenue leakage—include:
Wasted Time: Drivers spend too much time locating their buses and checking readiness.
Unfair Allocation: Drivers feel dispatchers assign duties unfairly.
Trip Inefficiency: Lack of route guidance, unknown stops, and traffic delays impact on-time performance.
No Real-Time Support: Drivers don’t get immediate help during incidents.
Charging Struggles: Difficulty finding and scheduling charging leads to missed duties.
Low Morale: Drivers feel disconnected and uncertain about their growth.
result.
Our solution addresses key challenges by streamlining bus tracking, ensuring fair duty allocation, optimizing routes, providing real-time support, simplifying charging management, and boosting driver engagement for better efficiency and reduced losses.
